Company overview. Upland Software, Inc. (Nasdaq: UPLD) is a publicly traded cloud-software company headquartered in Austin, Texas (900 S. Capital of Texas Highway, Suite 300). Founded in July 2010 by John T. McDonald, it was originally incorporated as Silverback Enterprise Group, Inc. and renamed Upland Software in November 2013. It employs roughly 760 people (PitchBook, 2026). Per its FY2025 10-K (filed March 2026), total revenue was about $216.9 million, down from $274.8 million in 2024 largely due to divestitures; market capitalization was approximately $13–23 million as of mid-2026.
Products / operations. Upland is an operating company that provides AI-powered, cloud-based enterprise software, positioning itself as a leader in knowledge and content management. Its offerings fall into three categories: Knowledge Management; Content Lifecycle and Workflow Automation (including secure digital faxing and document/compliance tools); and Digital Marketing (email, SMS, and campaign engagement). Named products include Adestra, BA Insight, InterFAX, Qvidian, RightAnswers, Panviva, FileBound, InGenius, Mobile Commons, and others. The company reports more than 1,100 enterprise customers and operates an R&D center in India.
Patent-litigation posture. Upland is a classic operating-company defendant: the tracked docket shows 1 case as defendant and 0 as plaintiff. That single suit, Peter Henrik Pedersen v. Upland Software, Inc. (W.D. Tex., 6:22-cv-00594, filed June 2022), was brought by an individual patent holder — an NPE — and assigned to Judge Alan D. Albright in the Western District of Texas, a venue known for patent litigation. Upland answered and defended the case; the docket is marked closed.
Notable context. The asserted patent was U.S. Patent No. 6,965,920, covering profile-responsive electronic message management. The case drew industry attention when Unified Patents challenged the patent in an IPR (IPR2023-00867); the Federal Circuit later affirmed the claims' unpatentability, extinguishing enforcement rights against Upland and other defendants. Upland has no plaintiff-side patent litigation in the tracked data.