Defendant
1 case as defendant.
TELUS International (U.S.) Corp. is the U.S. arm of TELUS Digital (formerly TELUS International), a digital customer-experience and IT services provider. The parent, TELUS International (Cda) Inc. (NYSE/TSX: TIXT), was founded in 2005 and headquartered in Vancouver, British Columbia; corporate directories list the U.S. entity at a Las Vegas, Nevada address — consistent with the District of Nevada venue in the tracked case. TELUS completed the privatization of TELUS Digital on October 31, 2025, delisting it from the NYSE and TSX; it is now wholly owned by TELUS Corporation. The parent reported roughly US$2.66B revenue for 2024 and about 78,000 team members; I could not verify separate revenue or headcount for the U.S. subsidiary.
Operations. The company sells outsourced digital customer experience: omnichannel contact-center support, technical support and sales/retention, trust-and-safety services including content moderation, IT lifecycle and managed services, back-office automation, and AI data services (annotation, data collection, model fine-tuning). It markets proprietary AI tooling under the Fuel iX brand, including Agent Trainer, Copilot and Agent Assist products, along with its AI Data Platform and Fine-Tune Studio. Clients concentrate in tech and games, communications and media, e-commerce/fintech, and healthcare.
Litigation posture. This is an operating company on the defensive. The database shows one tracked matter, with the company as defendant and zero as plaintiff — the signature of a service provider targeted by an assertion campaign rather than an active litigant or an NPE.
Notable case. Lab Technology LLC v. TELUS International (U.S.) Corp., No. 2:26-cv-00127 (D. Nev., filed January 21, 2026), a §271 patent infringement action; a related docket, 2:26-cv-00284, also appears. Lab Technology LLC is characterized as a non-practicing entity by Stanford's NPE database and Unified Patents, with 40-plus suits asserting acquired telephony and VoIP patents (e.g., US 8,498,388 on audio announcements, US 9,219,982 on telephone display refresh, US 9,578,570 on voice-call handoff) and represented by Rabicoff Law LLC. Its defendants have included NVIDIA, Qualcomm, Samsung, Amazon and Lumen. No merits rulings are reflected in the tracked data.
Lab Technology LLC filed a patent infringement complaint under §271 against TELUS International (U.S.) Corp. in D. Nev.; counsel included Rabicoff/Law and Glenn Truitt. The asserted patent(s) were not confirmed to include 8,503,973 in the narrative's results. Early stage.