Avaya LLC

Avaya LLC (commonly "Avaya"), formerly Avaya Inc., is an American enterprise-communications software company headquartered at 350 Mt. Kemble Avenue, Morristown, New Jersey. It was founded in 2000 as a spin-off of Lucent Technologies' enterprise networks business. Avaya was NYSE-listed (AVYA) until it filed a prepackaged Chapter 11 in February 2023 and emerged that May as the private Avaya LLC, owned by former lenders including affiliates of Apollo Global Management and Brigade Capital Management; shareholders received no recovery and its shares were delisted. PitchBook lists roughly 8,000 employees (Gartner bands it at 5,001–10,000). Its last public revenue disclosure, pre-restructuring fiscal 2022, was approximately $2.5 billion, split roughly $1.9B software and support, $350M hardware, and $230M professional services. No current public financials exist.

Products and operations. Avaya sells contact-center and unified-communications software and services for on-premises, cloud, and hybrid deployments. Core lines include the Avaya Experience Platform (AXP) for contact center/CCaaS, Avaya Aura for unified communications, Avaya Workspaces agent desktop, and the Avaya Infinity platform launched in April 2025, built on its May 2024 acquisition of Edify. It also partners with RingCentral for Avaya Cloud Office UCaaS. Customers are large enterprises, governments, and healthcare/financial institutions — Avaya cites over 90,000 customers in roughly 190 countries, sold largely through channel partners. This is a genuine operating company, not a patent-assertion entity.

Patent-litigation posture. In the tracked data Avaya appears once, as a defendant (0 plaintiff cases, 1 defendant case). That pattern is consistent with an operating company being targeted rather than an entity monetizing patents. The sole matter is ReadyComm LLC v. Avaya LLC, No. 3:25-cv-00640, filed March 17, 2025 in the Northern District of Texas, Dallas Division, before Judge Ed Kinkeade, with venue predicated on Avaya's Irving, Texas facility.

Case context. Plaintiff ReadyComm LLC — a New Mexico entity asserting U.S. Patent No. 9,179,011, "Telephone Communication System and Method of Using," an acquired patent — is classified as a non-practicing entity by Stanford's NPE Litigation Database. It voluntarily dismissed the case without prejudice on April 4, 2025. The asserted subject matter (telephone communications) aligns with Avaya's core product area. No other litigation involving Avaya is reflected in the tracked data.