Datacloud Technologies LLC v. ServiceNow, Inc.
Dismissed- Docket:
- 1:22-cv-01178
- Filed:
- 2022-09-07
Patents:7246351
Infringement suit filed by Datacloud Technologies LLC against ServiceNow, Inc. The plaintiff voluntarily dismissed the case.
Defendant
ServiceNow, Inc.
1 case as defendant.
Company profile
ServiceNow, Inc. Company Profile
Company Overview
ServiceNow, Inc. is a publicly traded American software company headquartered in Santa Clara, California. Founded by Fred Luddy in 2003 as Glidesoft, Inc., it was incorporated in 2004 and later changed its name to ServiceNow. The company trades on the New York Stock Exchange under the ticker symbol "NOW". As of early 2026, the company reported having over 29,000 employees and annual revenue exceeding $13 billion.
Products and Services
ServiceNow provides a cloud-based platform-as-a-service (PaaS) that automates and manages digital workflows for enterprise operations. The company's core offerings, known as the Now Platform, are designed to streamline processes across various business functions. Major product lines include IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), HR Service Delivery, and Security Operations. The platform also enables customers to develop their own custom applications using its low-code App Engine. ServiceNow serves a wide range of industries, including government, financial services, healthcare, and manufacturing.
Patent Litigation Posture
Based on the provided data, ServiceNow is an operating company that has been a defendant in patent litigation. The company has no record of initiating patent lawsuits but has been targeted once as a defendant. This defensive posture is typical for large technology companies that are often sued by non-practicing entities (NPEs). The single tracked case was filed in the U.S. District Court for the District of Delaware, a common venue for patent disputes.
Notable Cases and Context
The one tracked case is Datacloud Technologies LLC v. ServiceNow, Inc., filed in 2022. The plaintiff, Datacloud Technologies LLC, is characterized by industry sources as a non-practicing entity (NPE) or patent assertion entity. Datacloud Technologies has filed numerous lawsuits against a wide range of technology and retail companies, asserting patents related to cloud computing, distributed data systems, and network management. This pattern suggests ServiceNow was targeted as part of a broad monetization campaign by an NPE.